Star Techs promise to all of our customers is very simple.

We will endeavour to:

Answer all calls as quickly as possible

Deal with all calls in a professional manner

Resolve all calls within 30 minutes where practically possible or offer an alternative solution as suits our end customers’ needs

Keep our end users informed at all times

Keep our customers informed of any extra cost implications for alternative remedial action before such action is taken

Offer impartial advice or recommendations for a solution based on our customers’ needs

Deal with any complaints within a reasonable timeframe

At Star Techs we believe that the customer is the most important asset.

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